Computer Admin Pro is a powerful and easy-to-use database for asset management and help desk tracking.
Asset Management: Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports.
Help Desk: The trouble call section can help organize your help desk by tracking computers out for repairs, technicians assigned to calls, how long calls remain open and more. By logging a history of problems and resolutions you can build your own reference library for future troubleshooting.
Compliance: Maintain a catalog of all software licenses and where each license is installed. Flexibility Computer Admin can import data from any tab or comma delimited file as well as SYLK, DIF and WKS spreadsheets and FileMaker Pro databases. This gives you the ability to easily consolidate multiple files and eliminate duplication of work across departments. You can also export from Computer Admin to the same formats for sharing information throughout your organization.
Reporting: Print a report of all company hardware and software assets. Create a snapshot report of an individual computer including all installed software and registration codes.
Who: Whether you are a computer consultant, an IT manager, a system administrator or just someone who inherited the daunting task of recording and organizing the equipment in your organization, this application is for you.